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Faster to your Metro Pittsburgh East Water Damage Event

10/31/2019 (Permalink)

SERVPRO of Metro Pittsburgh East provides fire and water damage restoration service in Metro Pittsburgh East.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Metro Pittsburgh East provides emergency cleaning and restoration services.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metro Pittsburgh East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us at 412-672-5400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metro Pittsburgh East

SERVPRO of Metro Pittsburgh East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Preparation

10/29/2019 (Permalink)

Kitchen fire in a two-bedroom apartment building.

Summer time brings so much joy to children. After a long school year they finally get to relax and unwind. To parents and baby sitters however it leaves free time. A few tips on having children prepared in case of a fire:

  • Teach your children what smoke alarms sound like and what to do when they hear one.

  • Ensure that all household members know two ways to escape from each room, and know the family meeting spot outside of your home.

  • Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

  • Practice escaping from your house at least twice a year.

  • Make sure everyone knows how to dial 9-1-1.

  • Teach household members how to stop, drop and roll in case their clothes were to catch on fire.

For more tips and recommendation’s contact us. If an unfortunate event happens remember we’re here to help, and make it, "Like it never even happened."

Metro Pittsburgh East Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/23/2019 (Permalink)

This Metro Pittsburgh East home’s basement unfortunately flooded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Metro Pittsburgh East basement could flood, including: 

  • A blocked or failed sewer lateral pipe

  • Heavy rain causes surface water to pool around your home

  • Storm sewer backup

  • Sanitary sewer backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

  • And many more

Have Questions about Basement Flooding?

Call Today – 412-672-5400

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Metro Pittsburgh East and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24-hours/7 days per week

  • We’re a Preferred Vendor to many National Insurance Companies

  • We Bill The Insurance Directly – One Less Thing For You To Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use s500 IICRC Restoration Standards

  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help, 412-672-5400

Promoting Fire Safety in the Workplace

10/22/2019 (Permalink)

Lutherville Charred Garage from a Fire Garage Fire

Promoting Fire Safety in the Workplace

   When it comes to home fire safety, many of know the basics: regularly testing smoke alarms, replacing batteries, and knowing the location of our fire extinguishers. Workplace fire safety, however, is a bit more of a grey area. However, informing employees of potential fire hazards, what to do if a fire ignites, and how to exit the office building can prove imperative in protecting your workplace from the potential consequences of a harmful fire.

   Taking preventative measures prior to a fire can decrease the probability of your workplace undergoing significant fire damage. Be on the lookout for damaged electrical appliances such as telephones, computers, and even desk lamps, as electrical complications can cause a fire to ignite. Upon discovering a faulty electrical appliance, remove it from the office space and replace it with a piece of equipment that functions properly. In addition, fires can also be prevented by informing office workers of how to properly utilize electrical equipment. Smoke alarms should also be installed throughout the workplace so that workers can be promptly alerted of a fire, allowing them enough time to escape the office. Just as you would in your home, check that the alarms are always working properly and regularly replace their batteries. These alarms should be dispersed throughout the workplace so that the alarm is audible to every employee, regardless of their location in the building.

   While it is important to take preventative measures, it is also crucial to have an emergency plan in place that can be implemented in the event of a fire. Employees should know the ins and outs of the plan, including which exit to use and where to meet outside of the building. If employees understand this plan prior to an emergency, exiting the building as efficiently as possible will be a more feasible task. Lastly, all employees should know the location of fire extinguishers in the office and be able to operate them in the event that they are faced with a fire.

   Taking preventative measures, always looking for fire safety hazards, and understanding the office’s emergency escape plan can protect your workplace from a potentially devastating fire.

Common Causes of Fires

10/16/2019 (Permalink)

Helping make fire damage, "like it never even happened."

The top 5 most common causes of house fires and safety tips:

  1. Candles

  • Never leave a candle burning near flammable items or in a child’s room.

  • Make sure candles fit securely into candleholders so they do not tip over.

  • Blow out any candles before leaving a room or going to sleep.

  1. Smoking

  • If you smoke, consider smoking outside.

  • Use wide, sturdy ashtrays to catch butts and ashes.

  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they cannot be seen.

  • Do not smoke in bed, when you are tired or around medical oxygen.

  1. Electrical & Lighting
  • Do not overload outlets or electrical cords.

  • Make sure you have the right cord for the job. Inside cords for inside, heavy duty/outside cords for outdoor use.

  • Do not leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.

  • Consider having an electrician perform an annual checkup of your home’s wiring.

  1. Dryers & Washing Machines

  • Clean the lint screen frequently and do not run the dryer without it.

  • For gas and propane dryers, make sure there are not any leaks in the lines.

  • Check the vent of the dryer, outside of the house and ensure nothing blocks the vent pipe.

  • Clean the vent pipe and the area where the screen is housed.

  • Keep the area around the dryer free of combustible materials.

  1. Lightning

  • Stay away from doors and windows during an electrical storm.

  • Do not use computers, TVs or other electrical equipment during storms.

  • Unplug major electronics: TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.

  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

The overall ideas are thanks to the National Fire Protection Association.

National Preparedness Month and Fire Prevention Week

10/9/2019 (Permalink)

This house fire required the staff to demo the inside of the house. Burned out lumber was replaced and cleaned. The structure was painted and rebuilt.

It is unfortunate that different types of disasters and emergencies happen in communities across the country, but there are key steps that every household can take to better prepare for them. If you do nothing else this month, take time to create a disaster plan including an emergency escape plan.

Make a clear plan of what to do in an emergency and in case of an evacuation. Identify clear roles for everyone in the house.

Discuss how to prepare and respond to emergencies that can happen at home, work and school.

Make a list of all the important things you may forget when in an emergency.

Have a disaster kit assembled for everyone in the house.

Have an out of the area emergency contact person noted. 

Practice evacuating your home twice a year, especially if you have kids or pets. This makes it a routine and can make a real emergency situation less stressful.

The Red Cross provides one of many helpful apps for phones and tablets to help with emergencies.

Emergency Water Damage Service

10/3/2019 (Permalink)

SERVPRO of Metro Pittsburgh East provides fire and water damage restoration service in Metro Pittsburgh East.

SERVPRO of Metro Pittsburgh East is available for water emergencies, large or small. 

We Answer the Phone Ready to Help

Call Today at 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Metro Pittsburgh East has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Metro Pittsburgh East

SERVPRO of Metro Pittsburgh East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Types of Contaminated Water Damage

9/3/2019 (Permalink)

Water damage example.

Category 1: "Clean Water"

It is from a clean source such as a leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.


  • Water from a clean source like a broken water line. If left untreated, can degrade into category 2 or 3.

Category 2: "Gray Water"

It is contaminated and could cause discomfort or illness. 

Examples include:

  • Washing machine overflow.

  • Toilet overflow with some urine, but not feces.

  • Dishwasher overflow.

May contain bacteria and viruses and can quickly degrade into category 3 if left untreated.

Category 3: "Black Water"

It is grossly contaminated and could cause severe illness or death, if ingested because of chemicals and microbes. Any contact should be avoided. 

Examples include:

  • Flooding from rivers or streams from sewer backup.

  • Water from beyond the toilet trap.

  • Water from the toilet bowl with feces.

  • Standing water that has begun to support microbial growth.

Cleanup must not be taken lightly. Serious long-term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. 

If You See Signs of Water Damage, Call Us

Continuing Education Schedule

7/23/2019 (Permalink)

SERVPRO of Metro Pittsburgh is pleased to have the following continuing education schedule:

September 19, 2019 South Hills
Restorative Drying for Water Damage. 8:00 AM - 12:00 PM
Ethics 12:30 PM - 2:30 PM

October 15, 2019 Monroeville
Understanding the Restoration Industry - Property Fire Damage Restoration 8:00 AM - 12:00 PM
Biohazard Cleanup 12:30 PM - 2:30 PM

November 14, 2019 South Hills
Understanding the Restoration Industry - Property Fire Damage Restoration 8:00 AM - 12:00 PM
Biohazard Cleanup 12:30 PM - 2:30 PM

December 10, 2019 Monroeville
Understanding Mold in the Restoration Industry 8:00 AM - 12:00 PM
Mitigation Awareness and Response Seminar (MARS) 12:30 PM - 2:30 PM

All Monroeville Classes will be held at our office, located at 1951 Lincoln Highway, North Versailles PA 15137

All South Hills Classes will be held at the Spring Hills Suites, located at 611 Washington Road, Mount Lebanon PA 15228

Please call 412-825-5480 to register for any of these classes.

Safety Knowledge For Storm

7/9/2019 (Permalink)

The American Red Cross suggests everyone know what steps are necessary to stay safe if dangerous weather is predicted for your community. If you are to encounter any damage SERVPRO of Metro Pittsburgh is here to help. 

Tornadoes can occur anywhere, at any time of the year or day. Safety steps you should take now to be ready if a tornado warning is issued for your neighborhood:

  • Know your community’s warning system.

  • Pick a safe room in your home where family members can gather if a tornado is headed your way. This should be a basement, storm cellar or interior room on the lowest floor with no windows.

  • Prepare for strong winds by removing diseased and damaged limbs from trees.

  • Move or secure lawn furniture, trashcans, hanging plants or anything else that can be picked up by the wind and become a projectile.

  • Know the tornado danger signs: dark, often greenish clouds, a wall cloud, cloud of debris, large hail, a funnel cloud or a roaring noise.

Thunderstorms are most likely to happen in the spring and summer, during the afternoon and evening. However, similar to tornadoes, they can happen anywhere, at any hour of the day. Every thunderstorm produces lightning, which kills more people every year than tornadoes or hurricanes. Safety steps you can take if a thunderstorm is predicted for your area:

  • If thunder roars, go indoors. If you can hear thunder, you are close enough to be in danger from lightning.

  • Watch for storm signs like darkening skies, flashes of lightning or increasing winds.

  • Postpone any outdoor activities. Many people who are struck by lightning are not where it is raining.

  • Take shelter in a substantial building or a vehicle with the windows closed. Shutter windows and close outside doors securely. Stay away from windows.

  • Do not take a bath, shower or use plumbing.

Flooding can occur due to heavy spring rains filling rivers and streams and snow melt. Flash floods occur suddenly when water rises rapidly along a stream or low-lying area. You should be prepared to evacuate at a moment’s notice and head for higher ground when a flood or flash flood warning is issued. Additional safety steps include:

  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

  • If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

  • Be especially cautious at night when it is harder to recognize flood danger.