Recent Posts

Metro Pittsburgh East Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/23/2018 (Permalink)

Water Damage Metro Pittsburgh East Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Metro Pittsburgh East home’s basement unfortunately flooded.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Metro Pittsburgh East basement could flood, including: 

  • A blocked or failed sewer lateral pipe

  • Heavy rain causes surface water to pool around your home

  • Storm sewer backup

  • Sanitary sewer backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

  • And many more

Have Questions about Basement Flooding?

Call Today – 412-672-5400

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Metro Pittsburgh East and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24-hours/7 days per week

  • We’re a Preferred Vendor to many National Insurance Companies

  • We Bill The Insurance Directly – One Less Thing For You To Worry About

  • Our Technicians are Highly-Trained in Water Restoration Techniques

  • We use s500 IICRC Restoration Standards

  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help, 412-672-5400

Faster to your Metro Pittsburgh East Water Damage Event

10/15/2018 (Permalink)

Water Damage Faster to your Metro Pittsburgh East Water Damage Event SERVPRO of Metro Pittsburgh East provides 24-hour fire and water damage restoration service in Metro Pittsburgh East.

Flooding and water emergencies don’t wait for regular business hours and neither do we. Metro Pittsburgh East provides emergency cleaning and restoration services.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Metro Pittsburgh East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us – 412-672-5400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.

  • Water is absorbed into walls, floors, upholstery, and belongings.

  • Furniture finishes may bleed, causing permanent staining on carpets.

  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.

  • Metal surfaces begin to tarnish.

  • Furniture begins to swell and crack.

  • Dyes and inks from cloth and paper goods spread and stain.

  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.

  • Doors, windows, and studs swell and warp.

  • Metal begins to rust and corrode.

  • Furniture warps and shows signs of mold.

  • Paint begins to blister.

  • Wood flooring swells and warps.

  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Metro Pittsburgh East

SERVPRO of Metro Pittsburgh East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Common Causes of Fires

10/12/2018 (Permalink)

Fire Damage Common Causes of Fires Helping make fire damage, "like it never even happened."

The top 5 most common causes of house fires and safety tips:

  1. Candles

  • Never leave a candle burning near flammable items or in a child’s room.

  • Make sure candles fit securely into candleholders so they do not tip over.

  • Blow out any candles before leaving a room or going to sleep.

  1. Smoking

  • If you smoke, consider smoking outside.

  • Use wide, sturdy ashtrays to catch butts and ashes.

  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they cannot be seen.

  • Do not smoke in bed, when you are tired or around medical oxygen.

  1. Electrical & Lighting
  • Do not overload outlets or electrical cords.

  • Make sure you have the right cord for the job. Inside cords for inside, heavy duty/outside cords for outdoor use.

  • Do not leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.

  • Consider having an electrician perform an annual checkup of your home’s wiring.

  1. Dryers & Washing Machines

  • Clean the lint screen frequently and do not run the dryer without it.

  • For gas and propane dryers, make sure there are not any leaks in the lines.

  • Check the vent of the dryer, outside of the house and ensure nothing blocks the vent pipe.

  • Clean the vent pipe and the area where the screen is housed.

  • Keep the area around the dryer free of combustible materials.

  1. Lightning

  • Stay away from doors and windows during an electrical storm.

  • Do not use computers, TVs or other electrical equipment during storms.

  • Unplug major electronics: TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.

  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.



The overall ideas are thanks to the National Fire Protection Association.

National Preparedness Month and Fire Prevention Week

10/9/2018 (Permalink)

Fire Damage National Preparedness Month and Fire Prevention Week This house fire required the staff to demo the inside of the house. Burned out lumber was replaced and cleaned. The structure was painted and rebuilt.

It is unfortunate that different types of disasters and emergencies happen in communities across the country, but there are key steps that every household can take to better prepare for them. If you do nothing else this month, take time to create a disaster plan including an emergency escape plan.

Make a clear plan of what to do in an emergency and in case of an evacuation. Identify clear roles for everyone in the house.

Discuss how to prepare and respond to emergencies that can happen at home, work and school.

Make a list of all the important things you may forget when in an emergency.

Have a disaster kit assembled for everyone in the house.

Have an out of the area emergency contact person noted. 

Practice evacuating your home twice a year, especially if you have kids or pets. This makes it a routine and can make a real emergency situation less stressful.

The Red Cross provides one of many helpful apps for phones and tablets to help with emergencies. 

http://www.redcross.org/get-help/prepare-for-emergencies/mobile-apps

Metro Pittsburgh East Emergency Water Damage Service

10/3/2018 (Permalink)

Water Damage Metro Pittsburgh East Emergency Water Damage Service SERVPRO of Metro Pittsburgh East provides fire and water damage restoration service in Metro Pittsburgh East.

SERVPRO of Metro Pittsburgh East is available for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 
412-672-5400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Metro Pittsburgh East has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Metro Pittsburgh East

SERVPRO of Metro Pittsburgh East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three Types of Contaminated Water Damage

9/6/2018 (Permalink)

Water Damage Three Types of Contaminated Water Damage Water damage example.

Category 1: "Clean Water"

It is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

Examples include:

  • Water from a clean source like a broken water line

  • If left untreated, can degrade into category 2 or 3


Category 2: "Gray Water"

It is contaminated and could cause discomfort or illness. 

Examples include:

  • Washing machine overflow

  • Toilet overflow with some urine, but not feces

  • Dishwasher overflow

May contain bacteria and viruses and can quickly degrade into category 3 if left untreated.



Category 3: "Black Water"

It is grossly contaminated and could cause severe illness or death, if ingested because of chemicals and microbes. Any contact should be avoided. 

Examples include:

  • Flooding from rivers or streams from sewer backup

  • Water from beyond the toilet trap

  • Water from the toilet bowl with feces

  • Standing water that has begun to support microbial growth

Cleanup must not be taken lightly. Serious long-term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. 

If You See Signs of Water Damage, Call Us

Prevent Business Down Time by Checking for Water Leaks 

7/6/2018 (Permalink)

We recommend you check your ceiling tiles for stains.  Look for stain changes and that grow bigger after storms or for no reason.  A leak that is there and being ignored has the potential to interrupt your business and cause significant damage.

We have encountered many buildings that have suffered a sudden and significant deluge of water.  Often the area of impact was not anticipated since pipes are tucked out of sight and behind drop ceilings that absorb small leaks.  

When there is overflow we have seen massive losses on warehouse floors, out on retail floors where thousands of dollars of new merchandise was damaged and could no longer be sold. 

Drop ceilings will become heavy from the weight of water and collapse onto the office or sales floor and businesses would have to close until the area is safe through the clean up process.

To avoid interruption we recommend paying attention to the small leaks and water spots.  Have periodic inspections by a master plumbing contractor. 

Should a leak happen or worsen, SERVPRO is here for you, to make it, "Like it never even happened."

Storm Safety Knowledge

7/6/2018 (Permalink)

The American Red Cross suggests everyone know what steps are necessary to stay safe if dangerous weather is predicted for your community. If you are to encounter any damage SERVPRO is here to help. 

Tornadoes can occur anywhere, at any time of the year or day. Safety steps you should take now to be ready if a tornado warning is issued for your neighborhood:

  • Know your community’s warning system.

  • Pick a safe room in your home where family members can gather if a tornado is headed your way. This should be a basement, storm cellar or interior room on the lowest floor with no windows.

  • Prepare for strong winds by removing diseased and damaged limbs from trees.

  • Move or secure lawn furniture, trashcans, hanging plants or anything else that can be picked up by the wind and become a projectile.

  • Know the tornado danger signs: dark, often greenish clouds, a wall cloud, cloud of debris, large hail, a funnel cloud or a roaring noise.

Thunderstorms are most likely to happen in the spring and summer, during the afternoon and evening. However, similar to tornadoes, they can happen anywhere, at any hour of the day. Every thunderstorm produces lightning, which kills more people every year than tornadoes or hurricanes. Safety steps you can take if a thunderstorm is predicted for your area:

  • If thunder roars, go indoors. If you can hear thunder, you are close enough to be in danger from lightning.

  • Watch for storm signs like darkening skies, flashes of lightning or increasing winds.

  • Postpone any outdoor activities. Many people who are struck by lightning are not where it is raining.

  • Take shelter in a substantial building or a vehicle with the windows closed. Shutter windows and close outside doors securely. Stay away from windows.

  • Do not take a bath, shower or use plumbing.

Flooding can occur due to heavy spring rains filling rivers and streams and snow melt. Flash floods occur suddenly when water rises rapidly along a stream or low-lying area. You should be prepared to evacuate at a moment’s notice and head for higher ground when a flood or flash flood warning is issued. Additional safety steps include:

  • Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

  • Be especially cautious at night when it is harder to recognize flood danger.

Steps To Clean Up a Fire

7/6/2018 (Permalink)

Our SERVPRO of Metro Pittsburgh East team has specialized fire restoration training needed to restore your home or business to pre-fire condition fast. To make it, "Like it never even happened."

The steps listed below illustrate how to approach “typical” fire damage that occurs:

1. Connect With Emergency Contact

2. Inspection and Fire Damage Assessment

3. Immediate Board-Up and Roof-Tarp Service

4. Water Removal and Drying (if water damage is present)

5. Removal of Smoke and Soot from All Surfaces

6. Cleaning and Sanitizing

7. Restoration

For more details on the proper steps to follow after a fire, check out the fire damage sections on our SERVPRO of Metro Pittsburgh East website. 

http://www.SERVPROmetropittsburgheast.com/fire-repair-process

http://www.SERVPROmetropittsburgheast.com/commercial-fire-damage

Smoke Alarm Safety

7/2/2018 (Permalink)

Research shows that when a smoke alarm sounds off in a household, that you have less than 2 minutes to get out of the house for safety. This means that families must have a very specific plan of action when it comes to fire safety. 

Smoke alarms need to be replaced every 10 years. The smoke alarm batteries (9-volt battery) needs to be replaced at least once per year. Although some smoke detectors are hard wired. Smoke alarms should be tested every month. 

Having a smoke alarm properly installed in your home can be the difference between life and death. Reports from the U.S. Fire Administration state that three out of five home fire deaths are a result of smoke alarms that do no work. 

There are a few additional tips beyond replacing smoke alarms every 10 years and batteries every year that each person should know. When discussing your evacuation with your family it is important to exit immediately. Smoke alarm placement is key. Be sure to have a smoke alarm inside and outside of any and all sleeping areas and bedrooms as well as installing alarms on every level of a home. It is best if the smoke alarms are interconnected. New versions of the smoke alarms contain carbon monoxide detectors as well. 

If you or a loved one has suffered from fire damage in your home, SERVPRO is here to help you recover from the tragedy. Contact our team of fire damage cleanup professionals to learn more about your restoration options today.