Recent Posts

What You Should Know About Lightning

9/23/2022 (Permalink)

Lightning Learning more about these 3 common types of lightning you may see during a thunderstorm can help you best protect yourself and your property.

Most storms involve lightning, which can pose safety concerns as well as dangers to residential and commercial properties. Even hurricanes sometimes have lightning near the eye of the storm. There are 3 common types of lightning you may see during a thunderstorm and learning more about them can help you best protect yourself and your property. With information from NOAA’s “Lightning Types” article, today’s blog will discuss 3 common types of lightning that you may see in thunderstorms, as well as safety risks to properties associated with each type. 

Cloud-to-Ground Lightning

The most dangerous type of lightning is cloud-to-ground lighting. This kind of lightning occurs when a channel of negative charge shoots down from a storm cloud and meets a positive charge emanating from tall objects like nearby trees, power lines, and tall structures like homes and commercial buildings. If the positive charge comes from a tall property, the unification of the positive and negative charges initiates the flow of an electrical current, which can pose safety risks to the property. Fires can ignite as a result of an electrical surge from a lightning strike. Equipping your property with surge protectors can help prevent damage to your property if lightning strikes. Additionally, if you know that there are thunderstorms in your area, even if you don’t see any lightning nearby, refraining from using electrical appliances and doing activities involving water, like taking a shower or bath, are good rules of thumb in order to protect the people living or working in your residential or commercial property during a thunderstorm. 

Cloud Flashes

Sometimes, lightning during a thunderstorm does not reach the ground. Instead of seeing lightning bolts, you might just see flashes of light in the clouds. This phenomenon is known as cloud flashes, in which lightning remains in the clouds through what NOAA calls intra-cloud lightning flashes, and it occurs when an “electrical discharge between oppositely charged areas within the thunderstorm cloud,” according to The National Weather Service. While cloud flashes may not seem as dangerous, cloud flashes still pose safety threats, as they indicate that the storm is producing electrical charges.

Heat Lightning

You may be surprised to learn that there is actually no such thing as heat lightning. What we perceive as heat lightning is actually the lightning flashes from a distant storm that is far enough away from us that we can’t see the storm’s lightning bolts or hear its thunder. We mention heat lightning in this blog because an accurate understanding of what we know as heat lightning reveals that a potentially dangerous storm producing lightning is in the area.

Experience Lightning Damage? Call SERVPRO

Know that SERVPRO Team Wall has your back in the event that lightning from a storm causes damage to your property. We are committed to making it “Like it never even happened” after any storm. Trust SERVPRO’s experienced storm damage restoration specialists, equipment, and methods to restore your property to its preloss condition. Speak to one of our SERVPRO Team Wall team members by calling SERVPRO of Metro Pittsburgh East at (412) 672-5400. On our website, you can find more information about our Storm Damage Restoration capabilities, including storm restoration services tailored specifically to commercial properties, our Disaster Recovery Team for large losses, and our water restoration process

Hurricanes in September: What to Know About Peak Hurricane Season

9/16/2022 (Permalink)

Hurricane It is imperative that property owners continue taking proactive actions as we head into the last part of hurricane season.

Last week, an article posted on weather.com declared September the “annual peak of Atlantic hurricane season.” The author, who serves as a senior meteorologist at weather.com, shares data and analysis supporting that September 10th of this year marked the statistical, climatological peak of hurricane season. During this time, “the Atlantic Basin has had the most hurricanes and named storms over the course of history,” according to the author. NOAA explains that the northern hemisphere’s hurricane season began on June 1st this year and will end November 30th. September 10th is not the exact middle of hurricane season. As a result, we might ask: what constitutes September as peak hurricane season? Today’s blog will answer this question and also share a few ways in which property owners can protect their homes and businesses during this peak period, as well as the remainder of hurricane season.

What Makes September Peak Hurricane Season?

Several factors, according to the weather.com article, increase the likelihood of hurricanes forming in the Atlantic region during the month of September. The article lists “ocean water reaching its highest temperature, the atmosphere's ability to generate thunderstorms hitting its peak, and hostile shearing winds declining to a minimum,” as well as “tropical waves,” which peak in July and carry into September, among these factors. In the article, the author also incorporates statistical data that highlights the peak of hurricanes on or around September 10th of this year. The data additionally shows that 77% of named storms and 87% of hurricanes in an average hurricane season occur in the last 3 months of the season: August, September, and October. We can deduce from this information that, although we are currently in the most active portion of hurricane season, the heightened risk for hurricanes stretches well into the remainder of September and October. This means that it is imperative that residential and commercial property owners continue taking proactive actions in order to protect their properties from increased potential storm activity as we head into the last part of hurricane season.

Hurricane Preparedness

Property owners should prepare for two primary things before a hurricane- wind and flooding- according to the American Red Cross. Two ways to prevent wind damage are cutting back trees and bushes close to your property and securing windows with storm shutters. In order to prevent flooding, be sure that your property’s gutters and drains are cleared before the storm, as this will allow storm water to drain easier. Even with our best, proactive, and preventative efforts, it is important to remember that hurricanes are unpredictable, powerful forces of nature that can cause unanticipated property damage. If your residential or commercial property experiences storm damage in the aftermath of a hurricane this season, know that SERVPRO Team Wall is here for you. Talk to one of our team members at the first sign of damage by picking up the phone and calling SERVPRO of Metro Pittsburgh East at (412) 672-5400. Additionally, you can visit our website for more information about our professional Storm Damage Restoration services, Commercial Storm Damage Restoration, and our experienced Disaster Recovery/Large Loss Team. You can find peace in knowing that SERVPRO will make it “Like it never even happened”for your residential or commercial property.

Fire Safety Tips: Fire Pits

9/10/2022 (Permalink)

Fire pit Taking fire safety precautions such as those listed in this blog can decrease the risk of fire damage to your property.

Though we’re still feeling the summer heat and fall seems to be far away, we’ll start to experience colder temperatures as we approach October. Fall is prime time for s’mores, apple cider, time spent outdoors, and of course, fire pits. According to the National Fire Protection Association, fire pits and campfires can facilitate accidents that may lead to injury if safety guidelines are not followed. Keep reading to learn ways in which you can safely use a fire pit and prevent fire damage to your property this fall.

Fire Safety at the Fire Pit

Two different types of fire pits can be purchased for properties: in-ground and above-ground. Both types must be kept at a safe distance away from your home, in addition to any combustible objects on your property, like sheds, trees, bushes, and other types of brush. Your fire pit should also be built from a non-combustible material, heavy metal, brick, or stone, in order to reduce fire risks. To prevent a fire emergency, a responsible adult should supervise the fire pit at all times whenever a fire is actively burning in the fire pit. 

Make Safety a Priority

Be informed about your fire pit’s fuel safety protocols in order to protect your property. If you have a wood-burning fire pit, be sure that you use dry, clean wood. If your fire pit is not wood-burning, it is crucial that you follow the safety guidelines of your fuel type. These safety precautions may seem obvious, but a small oversight can have a significant impact on the safety of your property. Taking fire safety precautions such as those listed in this blog can decrease the risk of fire damage to your property, but accidents happen. For this reason, it is beneficial to always have a fire extinguishing device at the ready when using your fire pit. A fire extinguisher is a helpful tool, but a garden hose or bucket of water sitting nearby are also sufficient tools that can quickly douse a fire in an emergency.

Have a Fire? Call SERVPRO 

Emphasizing fire safety is of the utmost importance, but if disaster strikes unexpectedly, SERVPRO Team Wall has your back. Available to you 24/7 with our 24-Hour Emergency Services, our professional team of experienced fire damage restoration technicians will work diligently to restore your property to its preloss condition. make it “Like it never even happened” after fire emergencies large and small. To learn more about our fire restoration services, pick up the phone and call SERVPRO of Metro Pittsburgh East today at (412) 672-5400 and check out our website, which features ample fire damage restoration resources, including our Fire Damage Restoration services overview, Fire Restoration Process, and Fire Damage Tips pages. To make it “Like it never even happened” after fire emergencies large and small, look no further than SERVPRO Team Wall.

SERVPRO’s Commercial Industry Offerings

9/1/2022 (Permalink)

Buildings Over the years, we've had the privilege of restoring properties housing businesses belonging to many different commercial industries.

Here at SERVPRO, we offer restoration and construction services alike for commercial properties. You may be wondering, however, what exactly we mean by “commercial restoration services.” There are many different types of commercial properties, so it is reasonable to wonder if our services apply to all commercial properties? This blog will break down SERVPRO’s commercial restoration services, highlighting the ways in which we meet different commercial industries’ unique needs. For more information about how SERVPRO Team Wall can help your commercial property in the event of any loss, keep reading. 

Why Choose SERVPRO for Your Commercial Business?

In addition to offering construction and cleaning services for commercial properties, SERVPRO also offers extensive restoration services, specializing in storm, water, mold, and fire restoration. As a result, SERVPRO is experienced and trusted in the restoration industry. Having worked with many different businesses over the years, SERVPRO is experienced and trusted in the restoration industry. Our top priorities are restoring your property to its preloss condition as soon as possible and limiting the amount of disruption to your business’ daily operations as best we can. Therefore, we offer flexible scheduling, with abilities to work around the clock and around your schedule. Our team also adjusts our workspace as best we can to keep your business’ functional areas clear, allowing work can continue when possible. To further emphasize time management and efficiency, we embody our motto, “Faster to any disaster”, on a daily basis through our 24/7 emergency services and frequent collaboration with other SERVPRO franchises around the country, which helps us quickly acquire the resources required to handle larger commercial loss restoration work. 

Experiences With Multiple Industries

As a result of our extensive experience in commercial property restoration over the years, we have had the privilege of working with a wide range of commercial industries, including but not limited to retail locations, schools and academic buildings, healthcare facilities, restaurants, food service, and hospitality. Additionally, we have worked with commercial properties large and small, from small retail stores and apartment buildings to large office buildings and government facilities. 

Call SERVPRO After Any Commercial Emergency

In the event that an emergency leaves your commercial property needing fire, mold, storm, or water damage restoration services, take comfort in knowing that SERVPRO Team Wall is here for you and can meet your business’ unique needs. Pick up the phone and call (412) 672-5400 to speak to one of our experienced team members. To learn more about our commercial restoration offerings, visit our website’s Commercial Restoration services overview page, as well as our Commercial Cleaning services page. To restore your property to its preloss condition and make it “Like it never even happened” after the unexpected, trust SERVPRO Team Wall.

And the Franchise of the Year Is... Team Wall!

8/23/2022 (Permalink)

One of our owners at convention “And our new Franchise of the Year is…Team Wall.” It really is just the beginning!

June 2011: we were a different company, a different team, different people.

We did not have family in the area to help with childcare. Our earnings reinvested back in the business, I decided to stay home with our young kids to offset costs. Meanwhile, Jim was working full-time as an entrepreneur (to the third degree). To say that he worked 18-hour days, on a daily basis is no exaggeration- sometimes he would go up to 2 weeks without seeing our boys. Before daybreak, he was out the door, and he didn’t get home until after bedtime. Weekends were non-existent and vacations were impossible. If we went to an event, we always had a contingency plan… just in case that phone would ring. This was our way of life.

In that time, we learned about the dichotomy of ‘teamwork’. Success in family and business was our common goal, but in order to make it happen, we had to be incredibly independent. The whole experience was a crash course in faith, self-reliance, grit, and innovation. Man, could it be lonely sometimes.

Often, I wondered,  “is it all worth it?” On those days, the weather would break and the phones would start ringing. It is difficult to capture in words the joy that radiated from Jim’s every step and exuberance in each word he spoke. In those moments, he thrived. Backed by his team of 15, Jim loved taking on the challenge of a mounting workload. Saying “yes” was his mantra and “figuring it out” was like fire in his veins. This was his passion and I did all I could to support him.

We thought for two years that we were the only people that lived and experienced our crazy way of life until I flew to St. Louis, MO for my first SERVPRO convention. Upon arrival, I looked around and immediately realized I was completely wrong. Thousands of people just like us were gathered to network and learn from each other. The experience was an unforgettable week of soaking in all things SERVPRO. I was starting to get to the core of what Jim found so exhilarating about this business. However, I remember thinking, “If I have to listen to one more conversation about dehumidifiers…!” ??

Next was awards night. Dressing up and dancing- yes please! All the while, the dressing up and dancing were not the extent of my takeaways from that night. That week, I fully realized the magnitude of it all. The fact that we were a part of it all hit me like a ton of bricks.

At convention, the top 100 franchises in the entire SERVPRO system are highlighted and celebrated at every awards banquet. The top 3 are even treated with a special video. Watching on the 100-foot screen in front of me, I witnessed with pure awe as those stellar teams were highlighted. I made note of the advice they gave, mentally logged their massive revenue volume (#1 was at $12M), and secretly wondered deep down, “Could it ever be us?”

“Us.” That was the very first time I thought of it as something other than just ‘Jim’s Business.’ For the first time, it was ours. I was no longer merely supporting his dream. Instead, we were tackling a vision together. From the beginning, it was “us,” regardless of the time I spent as a stay-at-home mom or wasn’t involved in day-to-day operations. Building a team, we redefined our last name to mean something that meant more than ‘just the two of us.’ We became a very cozy “just the 150 of us”…Team Wall.

Fast forward to June 2022. Eleven years later, after massive growth and life events, I found myself sitting in a room of a thousand of my SERVPRO peers at the end of the 2022 convention. Eight of our amazing team members sat by my side. Jim, however, was sitting on the tarmac of Dallas Love Field, about to head home early. 

Suddenly, they were announcing an award that we always quietly wondered might include our name one day, although we always felt a sense of improbability. We roll with a sea of titans at SERVPRO, anyway. Among them, who were we?

“And our new Franchise of the Year is…Team Wall.”

What was the first thing that went through my mind? Elation…intricately weaved with devastation because Jim wasn’t there. It was his dream to begin with and he wasn’t there to witness an incredible moment. This had my heart breaking and tears welling up in my eyes for hours. Days? Maybe more. Even while writing this, I’m still emotional. ??

After hugging every one of our Team Wall members tight, together we walked up to accept the incredible recognition. Next, I did what anyone else would do: I told all of the one thousand people in the room to text Jim and tell him that we are FRANCHISE OF THE YEAR baby!!!

His phone was blowing up. For each and every member of Team Wall, Jim was crying tears of joy and pride for their achievements. What began as a dream for one became much more than we could have ever imagined.

Congratulations to every member of our team for this incredible accomplishment. You should be so proud of yourselves!

It’s truly just the beginning, my friends!

- Trish Wall

Storm Preparedness with SERVPRO

8/19/2022 (Permalink)

Storm approaching Now is the time to think about your home or business’ preparedness plan, especially as we find ourselves in the middle of hurricane season on the East

September is just around the corner, which means that we’re approaching National Preparedness Month. Now is the time to think about your home or business’ preparedness plan, especially as we find ourselves in the middle of hurricane season on the East Coast. Stemming from summer’s intense heat and humidity, according to NOAA, thunderstorms and severe weather are more likely this time of year. For all property owners, it is proactive and beneficial to have an emergency plan in place to protect your property from unnecessary damages in the event of a dangerous storm. If your property experiences water damage from a storm, remember that SERVPRO Team Wall’s Storm Damage Restoration experts are here for you. To get better acquainted with SERVPRO Team Wall’s Storm Damage Restoration capabilities, keep reading. In today’s blog, we’ll share 3 reasons why you can trust SERVPRO to help your property recover from any emergency.

1. We Provide 24/7 Emergency Service

It is difficult to predict, even with forecasts, when a storm will hit your neighborhood and how much damage it will inflict upon properties. SERVPRO Team Wall works around these obstacles and uncertainties. No matter what, we are ready for whatever happens, as we are available 365 days a year, 24/7. Trust that SERVPRO always has your back.

2. We’re a Team of Highly Trained Technicians

When it comes to restoring your property to its preloss condition after an emergency, look no further than SERVPRO and our team of expert storm restoration technicians and construction professionals. We also possess the resources to restore affected properties in a timely manner so that you can get back to business as usual as soon as possible. 

3. We Are #1 in the Storm Damage and Flood Cleanup and Restoration Industry

As #1 in the industry for storm damage and flood cleanup services, your property is in good hands with SERVPRO. We are capable of fully restoring all types of properties recovering from large and small storms alike. SERVPRO has a nationwide network of more than 2,000 locations, spread across the country so that we can compile resources and cooperate to get the job done. In the past, SERVPRO has completed large-loss restoration jobs in hospitals, government facilities, and universities. A full-service restoration company, we also take care of any construction work that your property requires to return to its preloss condition. For more information about our construction services, visit our Building Services page.

Dealing with storm damage or water damage? Give SERVPRO Team Wall a call at (412) 672-5400 at the first sign of damage. Be sure to also explore our website’s Storm Damage Restoration overview page to learn more about our Water Restoration Process, Commercial Storm Damage services, and Large-Loss/Disaster Recovery Team.

After a Fire: What Not To Do

8/12/2022 (Permalink)

Fire aftermath Taking hasty actions after a fire can risk additional damage to a property already suffering from fire damage.

Fires, as we know, disrupt daily life for residential properties and regular operations for commercial properties. As a property owner, your mind is likely fixated on what you can do to restore your home or business to its pre-fire condition as soon as possible. While this thinking may be productive, taking hasty actions after a fire can risk additional damage to a property already suffering from fire damage. Continue reading for more information about actions to avoid after a fire in an effort to protect your property from additional, avoidable damage. 

1. Re-entering Your Home or Business Before It Is Safe to Do So

Although the fire may be extinguished, it is not necessarily safe to re-enter the property. It is understandable for property owners to be anxious to re-enter their home or business after a fire in order to assess the damage. However, it is important to remember that entering a fire-damaged property prematurely can result in an increased risk for additional damage. 

2. Cleaning The Property Yourself

Small and large fires alike can bring about smoke and soot residue, which can both risk damage to a property’s contents, as well as its ceilings and walls. Calling a fire damage restoration professional is beneficial, therefore, in order to make sure that the property is thoroughly restored and cleaned with professional, tested, and reliable methods and tools. Taking matters into your own hands, especially when it comes to washing carpets and walls, only risks further, unwanted damage. By contacting SERVPRO Team Wall instead, your property will receive the highest quality care, making your fire damage “Like it never even happened” after any emergency.

3. Using or Cleaning Electrical Appliances

Remember that in the early stages after a fire, areas of the property can be damp or soaked from fire extinguishing efforts. Therefore, it is important to avoid using electrical devices and appliances in an effort to prevent electrical shock. Because fires are extinguished with water, the wiring of electrical appliances, such as televisions, computers, refrigerators, and washing machines, can be left damp and dangerous to use. This is why it is best to also leave the task of cleaning electrical appliances to the professionals, who can make sure that everything is completed safely. 

Call SERVPRO After a Fire

Making the call to SERVPRO Team Wall after a fire is the best way to ensure exquisite care for your property. Let our trusted restoration and cleaning services, experienced crew members, and advanced technology give you peace of mind after an emergency. You can learn more about our fire damage restoration offerings, including our commercial and residential Fire Damage Restoration Services overviews, Fire Damage Restoration Process, and our approach to caring for your fire-damaged belongings, all on our website. At the first sign of damage, pick up the phone and call SERVPRO of Metro Pittsburgh East at (412) 672-5400 to make it “Like it never even happened” and restore your home or business to its pre-fire condition as soon as possible.

Hurricane Season: What To Know Now

8/4/2022 (Permalink)

Hurricane There is still time for things to ramp up, producing dangerous conditions that could pose safety risks to your property.

With its official start date of June 1st, hurricane season 2022 for the Atlantic Ocean in the Northern Hemisphere is well underway. Earlier this year, NOAA predicted that this year’s hurricane season would be abnormally active. If you don’t remember worrying about any hurricanes this summer, you’re not having a lapse in memory. An article published by The Washington Post earlier this week stated that this is the first year since 2017 that the Atlantic Ocean hasn’t seen the development of a hurricane before August 1st. With this information, you may be wondering whether hurricane preparation efforts for your residential or commercial property are worth the time and effort. The short answer: yes. Keep reading to learn why hurricane preparation is still imperative.

There Is Still Time

It is true that 2 months of hurricane season are behind us, but there are still 3 months of hurricane season left after August. Two of those months- August and September- are peak months for hurricane activity. Even though June and July saw low levels of hurricane activity, there is still time for things to ramp up, producing dangerous conditions that could pose safety risks to your property. Therefore, property owners must continue preparing for the possibility of hurricanes through November 30th, which is when the formal conclusion of hurricane season.

Hurricane Preparedness Tips

Considering the threat of hurricane activity through the end of November, we would like to share two of our top hurricane tips with you in today’s blog. The following are preventative measures that you can take well in advance of a hurricane, which can protect your property and those occupying it in the long-run:

  1. Check your roof and gutters for damage when the weather is nice. You know what they say, “out of sight, out of mind.” Our roof and gutters are not things that we see up close and personal on a regular basis. Therefore, damage can sometimes go unnoticed. Clogged gutters and loose shingles can create larger problems when combined with the power of a strong storm. To protect your property from additional, unnecessary damage in the event of a storm, take a peek at your roof and gutters when it is safe to do so. 
  2. Create a hurricane preparedness kit. You can find great peace of mind by ensuring that those occupying your property have what they need in the event of a storm emergency. Putting together a hurricane prep kit is an excellent way to store all of your necessities so that you have access to them whenever disaster strikes. Find instructions and ideas for assembling a hurricane preparation kit in Ready.gov’s “Build A Kit” guide

There is no way of knowing for certain how a hurricane or any strong storm will impact your property. SERVPRO Team Wall is always “ready for whatever happens,” so you can trust us to have your back. We are famous for making it “Like it never even happened” because of our robust storm damage restoration service offerings and our tight-knit, experienced team of restoration professionals. Learn more about our residential and commercial storm damage restoration services on our website, alongside information concerning our water restoration process and the ways in which we care for your belongings following a storm emergency. For more information about what SERVPRO Team Wall can do for you and your property, give us a call at (412) 672-5400.

One Team Mentality Makes Our Q2 Job of the Quarter

7/27/2022 (Permalink)

Fire damage hallways In order to restore the commercial property after the fire, our customer needed SERVPRO's top-of-the-line restoration and construction services.

Before stepping into the new quarter, we’re taking a moment to highlight one job that showcases SERVPRO Team Wall’s strengths. In our second quarter, the job we selected to be our “Job of the Quarter” displays our “one team mentality,” an aspect of our team that we value deeply. Learn more about SERVPRO Team Wall’s one team mentality and how it benefited one of our customers after their building suffered a fire loss. 

In the wake of the fire, our customer was left with more than half of their building damaged. Only the front lobby remained as a usable space. In order to restore their commercial property to its preloss condition and get back to business as usual, our customer needed top-of-the-line restoration and construction services.

In addition to providing these services, what made this job worthy of receiving the “Job of the Quarter” title was its display of our unique, one team mentality. Our emphasis on teamwork was evident in SERVPRO Team Wall’s multiple divisions to collaborate and cooperate in order to get the job done. The customer originally called SERVPRO Team Wall’s Harrisburg West office. The affected property was geographically closer to SERVPRO of Hunt Valley and Harford County office, but our Harrisburg team sent a crew to Hunt Valley for extra assistance.

SERVPRO Team Wall had all hands on deck, even enlisting the help of our Large Loss division to complete the extensive clean up. Likewise, our centralized team pitched in by helping to estimate repairs. Our one team mentality and teamwork was truly the key to our success, as it enabled us to complete the restoration quickly for our customer. 

Our team was faced with its fair share of challenges while completing this project. Most of the challenges had to do with the age and preloss condition of the property. You may or may not know that SERVPRO Team Wall is required by county code to restore properties to building standards. With the affected commercial building being an older structure that had multiple existing structural issues before the fire loss, there were many additional repairs that needed to be made in order to bring the building up to code. The pile of requirements and repairs needed to meet them can be overwhelming to a customer, but by working  closely with the insurance company and the customer in order to determine the scope of the necessary repairs, we were able to give the property owner peace of mind.

By the time our crews completed the electric rework for the building, laid gravel and poured concrete in the basement, installed drop ceiling and flooring, completed the framing, installed the drywall and ductwork, removed and replaced half of the roof, and painted, it was “Like it never even happened.” At the end of the day, we successfully completed the job thanks to our teamwork and one team mentality.

You can learn more about SERVPRO Team Wall’s restoration and construction offerings by visiting our website or calling us at (412) 672-5400. On our website, you’ll find more information about everything mentioned in today’s blog, from residential and commercial Fire Damage Restoration services to Large Loss capabilities and Construction services, but that’s only the beginning of what SERVPRO Team Wall can do for your residential or commercial property. Trust SERVPRO Team Wall’s expertise and one team mentality to restore your home or business after any disaster.

Employee of the Quarter Recipients: Quarter 2

7/21/2022 (Permalink)

Employees of the Quarter Please join us in congratulating John Carter and John Mejia, the recipients of our "Employee of the Quarter" award.

SERVPRO Team Wall is looking back on a successful second quarter of 2022. As we head into our third quarter of the year, we would like to take a moment to reward two exemplary employees with our “Employee of the Quarter” award. Our winners this quarter include John Carter from our centralized team and John Mejia, representing our SERVPRO of Metro Pittsburgh East office. Keep reading to learn a little more about these fantastic members of our team.

Centralized Employee of the Quarter: John Carter

John Carter jumped onboard with SERVPRO Team Wall and has been our Human Resources Manager ever since. Consistency and persistence are two qualities that John displays through his commitment to his team and devotion to seeing tasks through until they are complete. John is also creative, which is illustrated through his ability to bring new, original ideas to the table, initiate projects, and implement them. Communication, which is a critical component in the field of human resources, is another one of John’s strong suits. With his strong, persistent communication skills, John has been able to develop relationships and work closely with his teammates. We are appreciative of everything you do, John, and we are eager to see what more is in store for you in your future with SERVPRO Team Wall!

SERVPRO of Metro Pittsburgh East EOQ: John Mejia

SERVPRO Team Wall’s SERVPRO of Metro Pittsburgh East’s “Employee of the Quarter” award goes to Mitigation Technician, John Mejia. John joined Team Wall in October of 2019 and has been a dedicated, exceptional technician ever since. SERVPRO Team Wall promotes and celebrates “7 Pillars” or qualities that are displayed by exemplary employees. These seven qualities include Hustle, Solutions, Team, Accountability, Quality, Persistence, and Consistency. While John exhibits all of these qualities in his work, he especially excels in persistence, consistency, team, and solutions. John displays persistence and consistency through his dedication to his team and the jobs that he tackles as a mitigation technician. His positive attitude makes him a great fellow team member. Lastly, John is always looking for solutions, which is evident in his constant willingness to learn. We are grateful for all you do, John!